Terms of service


Terms of Service



Effective Date: September 1, 2025


Welcome to Palm & Magnolia. By accessing or purchasing from our store at palmandmagnolia.com, you agree to the following Terms of Service. Please review them carefully.





1. General



Palm & Magnolia is a Southern-inspired lifestyle and apparel brand. We reserve the right to update, modify, or discontinue products or services at any time. Use of this site for unlawful purposes is strictly prohibited.





2. Orders & Payments



  • All prices are listed in USD unless otherwise noted.
  • Payment must be received before an order is processed.
  • Custom orders, pre-orders, and reservation deposits are non-refundable.
  • We reserve the right to cancel or refuse any order at our discretion.






3. Shipping & Delivery



  • Orders are typically processed within 3–7 business days.
  • Delivery times are estimates and may vary due to carrier delays.
  • Once a package is delivered by the carrier, Palm & Magnolia is not responsible for loss or theft.






4. Returns & Refunds



  • Returns are accepted on eligible items within 14 days of delivery.
  • Items must be unworn, unused, and in original condition.
  • Custom, personalized, or made-to-order products are not returnable.
  • For full details, please see our Refunds & Returns Policy.






5. Intellectual Property



All branding, designs, logos, product imagery, and content on this site are the property of Palm & Magnolia. Unauthorized reproduction or use is prohibited.





6. User Behavior



Customers may not:


  • Use this site for fraudulent, abusive, or illegal activity.
  • Post or transmit harmful or offensive content.
  • Attempt to disrupt or damage the website or services.



Violations may result in canceled orders or blocked accounts.





7. Limitation of Liability



Palm & Magnolia is not liable for indirect, incidental, or consequential damages, including delays, errors, or website downtime. Our liability shall not exceed the amount paid for your order.





8. Governing Law



These Terms of Service are governed by the laws of the State of Mississippi, USA. Disputes will be resolved in Mississippi courts.





9. Contact



If you have any questions about these Terms, please contact us:


📧 angela@palmandmagnolia.com